1. Introduction
Agastya Innotech Private Limited ("we", "us", or "our") is committed to protecting your privacy in accordance with the Digital Personal Data Protection Act, 2023 ("DPDP Act"). This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website or use our services. This policy was last updated in July 2026.
2. Information We Collect
Data you provide: name, mobile number, WhatsApp number, email address, city, country, business type, service requirements, budget range, and any message you submit through our forms.
Technical data: IP address, browser type, device information, and pages visited on our website.
Cookies: we use cookies and similar technologies as described in Section 12 below.
3. How We Use Your Information
- To respond to enquiries and provide requested services
- To communicate with you about your project and updates
- To improve our website and services
- To send marketing communications, where you have given consent
- To comply with legal obligations and maintain records
We do not sell your personal data to any third party.
4. Legal Basis for Processing
- Consent: you have given consent for processing your personal data
- Contract: processing is necessary to provide services you requested
- Legal obligation: compliance with applicable laws
5. Data Sharing
We may share your information with:
- Trusted service providers (hosting, payment gateways, analytics)
- Legal or tax professionals when required for client projects
- Government authorities when legally required
We do not sell, rent, or trade your personal data.
6. Cross-Border Data Transfer
Some data may be processed on servers located outside India (cloud hosting). We ensure adequate protection measures are in place for such transfers. You consent to this transfer by using our services.
7. Data Retention
- We retain personal data only as long as necessary for the purposes collected
- Enquiry data: retained for up to 3 years unless you request deletion
- Project/client data: retained for the duration of the engagement plus 7 years for legal/tax compliance
- You may request early deletion at any time
8. Data Security
We implement technical measures (encryption, secure servers, access controls) and organizational measures (limited access, trained staff, regular audits) to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Your Rights (DPDP Act 2023)
- Right to access your personal data
- Right to correction and updating
- Right to erasure (deletion)
- Right to nominate another individual to exercise your rights
- Right to grievance redressal
To exercise these rights, please contact us using the details in Section 10 below.
10. Grievance Redressal
- Data Protection Officer / Grievance Officer
- Email: support@agastyainnotech.com
- Phone: +91 6302617817
- Address: 10-5-161/1, Jilla Rajashekar, Kisan Nagar Main Road, Kisan Nagar, Ambedkar Nagar, Karimnagar, Telangana, 505001
We acknowledge grievances within 48 hours and resolve them within 30 days.
11. Children's Data
Our services are intended for businesses and individuals aged 18 and above. We do not knowingly collect data from children under 18. If you believe we have collected data from a minor, contact us for immediate deletion.
12. Cookies Policy
- We use essential cookies for website functionality
- Analytics cookies to understand visitor behavior
- You can control cookies through your browser settings
- Third-party cookies (such as Google Analytics) may be present
13. Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Agastya Innotech Private Limited
- Address: 10-5-161/1, Jilla Rajashekar, Kisan Nagar Main Road, Kisan Nagar, Ambedkar Nagar, Karimnagar, Telangana, 505001
- Email: support@agastyainnotech.com
- Phone: +91 6302617817